FREE SHIPPING WHEN YOU SPEND $75

FAQ

*Amid the COVID-19 pandemic, we are working closely with our vendors to continue excellent service for our customers* 

What is the processing time once I place my order?

Please allow up to 7 business days for processing orders. Orders placed on the weekend and holidays are processed on the next business day. Shipping notifications will be sent to your e-mail address. Also, please note packages may arrive separately if items are processed by different vendors.

Do you offer international shipping? 

Yes! Please allow up to 4 weeks for international orders. Shipping notifications will be sent to your e-mail address.

May I receive a replacement if my product is damaged on receipt?

In rare cases, products may become damaged in transit. In the unlikely event, please email us pictures at soulfulchews@gmail.com. We will work quickly to make it right.

Do I need to worry about payment processing?

Not at all. We accept payment by credit card via the strongest financial encryption on the market.

How may I contact you? 

For the most timely response, please e-mail us at: soulfulchews@gmail.com. Also, follow us on Instagram and Facebook for updates and special offers.